Support Engineer

Job Summary

A company is looking for an Associate Support Engineer to provide technical support and customer advocacy for data solutions.

Key Responsibilities

• Develop expertise in cloud data warehouses and assist customers through various communication channels
• Troubleshoot technical issues related to SQL, APIs, and cloud integrations while ensuring timely resolution
• Collaborate with team members, contribute to documentation, and continuously enhance technical skills

Required Qualifications

• 1+ years of experience in technical support or data-related roles
• Foundational knowledge of SQL and familiarity with modern data stack concepts
• Experience with Jupyter Notebooks and troubleshooting them
• Exposure to Python, Git, REST APIs, or cloud data platforms
• Ability to communicate technical issues clearly to customers of varying skill levels