Support Engineer

Job Summary

A company is looking for a Support Engineer to join their team.

Key Responsibilities

• Handle internal support cases and provide timely resolutions to user issues
• Design and implement new features in Python (Django framework) to enhance user experience
• Develop automation solutions for recurring support tasks and maintain documentation for self-help resources

Required Qualifications

• 2+ years of experience in a technical support or software development role
• Bachelor's degree in Computer Science or a related field, or equivalent relevant experience
• Solid understanding of Python and familiarity with the Django web framework
• Experience with troubleshooting in a technical environment and familiarity with ticketing systems
• Experience in creating and maintaining technical documentation