Support Engineer

Location: Remote

Compensation: Hourly

Reviewed: Fri, Feb 27, 2026

This job expires in: 30 days

Job Category: Information Technology

Employment Status: Independent Contractor

Employer Type: Staffing Agency

Career Level: Experienced, Senior Level

Education Level: Some College

Job Summary

A company is looking for a Support Engineer 5 to join their internal support operations team.

Key Responsibilities

Manage and monitor high-risk support cases to prevent escalations
Engage proactively with support tickets across various platforms, including Azure
Develop improvements to risk evaluation processes through AI prompts and data analysis

Required Qualifications

Associate's degree in a computer-related field or equivalent training
7-10 years of experience in technical support, with prior support delivery experience preferred
Ability to work independently and manage time effectively

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

BBB URL BBB URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...