Support Engineer

Job Summary

A company is looking for a Support Engineer to ensure the smooth operation of its product for customers.

Key Responsibilities

• Write and maintain RPA scripts for automating data entry into customer systems
• Deploy, configure, and tune automations on customer Windows environments
• Diagnose and resolve issues remotely, supporting the Customer Experience team with technical queries

Required Qualifications

• 3+ years of experience in IT support, QA automation, desktop support, or a similar technical role
• Basic knowledge of Python scripting
• Experience with Windows environments
• Basic networking knowledge (HTTP/APIs, firewalls, VPNs, encryption basics)
• Self-directed and comfortable working independently