Support Engineer

Location: Remote

Compensation: Salary

Reviewed: Tue, Mar 10, 2026

This job expires in: 27 days

Job Category: Information Technology

Employment Status: Permanent

Employer Type: Employer, 100% Virtual Company

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Support Engineer - US East (IC2).

Key Responsibilities

Resolve technical issues and educate customers on product usage
Contribute to product improvement and documentation based on customer feedback
Identify trends in customer issues and suggest improvements for onboarding and customer experience

Required Qualifications

2+ years of experience in a similar role
Working experience with Unix/Linux and/or Bash
Experience with Kubernetes containerized solutions
Strong understanding of databases, especially SQL
Experience collaborating with cross-functional teams to solve customer problems

COMPLETE JOB DESCRIPTION

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