Support Engineer

Job Summary

A company is looking for a Support Engineer.

Key Responsibilities

• Serve as the primary contact for IT support when Level 1 and 2 teams cannot resolve issues
• Conduct in-depth investigations into application behavior and code logic to determine root causes of incidents
• Develop and implement code-level fixes for bugs within the .NET and React stack

Required Qualifications

• Bachelor's degree in information technology, Computer Science, Engineering, or equivalent experience
• Minimum of three years of experience, including two years with React and one year with .NET Core/C#
• Advanced debugging and critical thinking skills, including root cause analysis
• Interpersonal skills to explain technical issues to non-technical stakeholders
• Experience in the healthcare industry and familiarity with HL7 or FHIR preferred