Support Engineer

Job Summary

A company is looking for a Support Engineer to join their IT Team.

Key Responsibilities

• Serve as the primary point of contact for internal users and manage support tickets
• Provide local and remote helpdesk support, ensuring user satisfaction
• Document internal procedures and assist with desktop equipment setup for new hires

Required Qualifications

• B.S. in Computer Science, Information Technology, Computer Engineering, or related STEM degree or equivalent experience
• Previous technical experience or internships are a plus
• Ability to work independently and manage time effectively
• Willingness to learn and adapt
• Experience with Jira Service Desk and Google Workspaces administration is a plus