Support Engineer II

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Apr 02, 2024
This job expires in: 18 days

Job Summary

A company is looking for a Support Engineer II.

Key Responsibilities:
  • Handling technical customer support inquiries
  • Debugging core issues with custom software and off-the-shelf tooling
  • Collaborating with the team to ensure high-quality customer experience

Required Qualifications:
  • Advanced scripting skills in Python, GoLang, Ruby, Bash
  • Knowledge of internet core protocols such as DNS, TCP/SSL, HTTP
  • Experience with Ethereum JSON RPC spec and infrastructure as code tools like Terraform
  • Expertise in managing Linux hosts and proactive alerting systems
  • Ability to preemptively solve complex problems and document processes

COMPLETE JOB DESCRIPTION

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