Support Engineer II

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Feb 27, 2026

This job expires in: 30 days

Job Category: Information Technology

Employment Status: Permanent, Independent Contractor

Employer Type: Staffing Agency

Career Level: Entry Level, Experienced

Education Level: Some College, Bachelors

Job Summary

A company is looking for a Support Engineer II.

Key Responsibilities

Monitor, support, and troubleshoot production schedules and workflows
Triage routine issues and take corrective actions to maintain system availability
Assist with troubleshooting remote file and data transmission issues

Required Qualifications

Bachelor's degree in a related field, or 1-3 years of equivalent work experience
Knowledge of Tape Storage Management (TSM) or similar backup software
Working knowledge of automated mainframe or open systems scheduling tools, preferably IBM Tivoli
Experience with multiple hardware and software environments, such as Windows, UNIX, MVS, IBM mainframe, and JES2
Dependability and flexibility to work weekends and holidays in a 24/7 environment

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