Support Engineer Level 2

Job Summary

A company is looking for a Support Engineer-Level 2.

Key Responsibilities

• Analyze and evaluate requirements, proposing high-level design and technical solutions
• Collaborate with support and development teams to diagnose and resolve customer issues
• Mentor Tier 1 Service Desk staff and junior developers on technical guidelines and troubleshooting techniques

Required Qualifications

• 5+ years of experience in software development or equivalent experience
• Post-secondary education in computer science, software development, or equivalent
• Experience in developing software applications and building complex systems
• Familiarity with HL7 (V2, FHIR), Hibernate, Spring, REST web services, and Git is an asset