Support Engineer Level 2

Job Summary

A company is looking for a Support Engineer-Level 2.

Key Responsibilities

• Analyze and evaluate requirements, proposing design and technical solutions for customer issues
• Collaborate with Tier 1 support and development teams to diagnose and resolve customer incidents
• Mentor and coach junior developers and Service Desk staff on technical guidelines and troubleshooting techniques

Required Qualifications

• 5+ years of experience in software development or equivalent experience
• Post-secondary education in computer science, software development, or a related field
• Experience with software application development, unit and functional testing, and building complex systems
• Familiarity with HL7 (V2, FHIR), Hibernate, Spring, REST web services, and Git is an asset
• Experience with databases such as Postgres