Support Engineer Remote Position

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Wed, Mar 27, 2024

Job Category: Information Technology

Weekly Hours: Part Time

Employment Status: Permanent

Job Summary

A company is looking for a Support Engineer (US, Remote) position.

Key Responsibilities:

Troubleshooting customer-reported issues by diagnosing and escalating problems
Interacting with customers to understand and address their problems effectively
Creating and maintaining documentation to assist customers in resolving common issues independently

Required Qualifications:

Experience in Customer Support, Data Analysis, Cloud Support, or Technical Support, preferably in the healthcare industry
Curiosity, eagerness to learn, determination, and independence in problem-solving
Affinity for technology, interest in reproducing and testing results, and patience with customers
Experience supporting .NET Core applications, web hosting infrastructures, backend databases, REST APIs, and Postman
Technical skills in SQL/MongoDB servers, FHIR, Kubernetes, and cloud application problems

COMPLETE JOB DESCRIPTION

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Job is Expired

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