Support Engineering Manager

Job Summary

A company is looking for a Support Engineering Manager to build, lead, and scale a team in a fast-growing, open-source startup.

Key Responsibilities

• Build and lead a technical support team to drive operational excellence
• Shape the future of the global support organization
• Collaborate on projects while setting individual work pace

Required Qualifications

• Experience leading or mentoring a technical team
• Strong troubleshooting skills in systems administration, database management, or DevOps
• Familiarity with SQL, especially PostgreSQL
• Comfortable using Linux/Unix operating systems and command line
• Experience with GitHub Issues and Discussions is a plus