Support Liaison

Job Summary

A company is looking for a Support Liaison responsible for providing administrative and operational support for case tracking and customer inquiries.

Key Responsibilities

• Respond to telephone inquiries and assist callers with issues
• Research claim payment issues to identify root causes and trends
• Document information and maintain positive customer relations

Required Qualifications

• High school diploma or equivalent
• 3+ years of healthcare customer service or medical claims processing experience
• Knowledge of healthcare and/or managed care
• Experience with medical coding and/or AMISYS preferred
• No employment-based visa sponsorship available