Support Operations Program Manager

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Mar 26, 2024
This job expires in: 4 days

Job Summary

A company is looking for a Support Operations Program Manager.

Key Responsibilities:
  • Manage business processes & technology within the customer support ecosystem
  • Solve complex operational problems by collaborating with cross-functional teams
  • Improve core business metrics and customer satisfaction through action plans

Required Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, or related field
  • 8+ years of experience in business operations or program management
  • Experience root causing problems and leading cross-functional teams
  • Flexibility to adapt to changing priorities and work in a fast-paced environment
  • Ability to drive multiple projects effectively and navigate change strategically

COMPLETE JOB DESCRIPTION

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