Support Paralegal
Job Summary
To support a dynamic legal practice, the full-time Support & Triage Paralegal will serve as the first point of contact for technology issues and incoming client matters, troubleshoot technical problems, manage matter intake, and perform standard paralegal tasks in a remote environment.
Key responsibilities
- Troubleshoot and resolve technical issues for attorneys and clients, escalating complex problems as needed
- Own the intake process for client matters, assessing their legal nature and determining appropriate actions
- Handle standard paralegal tasks independently, including document revisions, filings, and correspondence
Required qualifications
- Paralegal certificate or equivalent experience; bachelor's degree preferred
- 3-5 years of experience in a law firm, legal tech, or in-house legal environment
- Strong legal foundation in commercial contracts and general corporate matters
- Experience with project management tools and a tech-forward mindset
- Ability to work Eastern Time hours (7am-3pm ET), Monday-Friday
Complete Job Description
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