Support Senior Director

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Mon, Feb 05, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Support Senior Director.

Key Responsibilities:

Prepare data outlining Product performance from a Support perspective
Build cross-departmental action items and agreements
Evaluate staffing capacity, efficiency, and forecasting

Qualifications:

10+ years of experience in a Support Leadership, Support Operations, and/or Center of Excellence role
5+ years of experience in a high growth and high volume Support organization
Experience with global Support
Experience crafting and sharing recommendations to senior Engineering and Product leadership
Excellent interpersonal skills working with remote and cross-functional teams

COMPLETE JOB DESCRIPTION

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Job is Expired

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