Support Services Professional

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Fri, Feb 02, 2024

Job Category: Customer Service

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Support Services Professional.

Key Responsibilities:

Manage Enterprise support queue by handling tickets according to support standards
Provide technical assistance to the Implementation Team
Modify and customize reports and templates per customer specifications

Required Qualifications:

Bachelor's Degree in Computer Science and/or related field
0-3 years experience in IT, Support, Technical Assistance or relevant experience
0-3 years SQL experience
Customer service experience required
General IT experience with software and hardware support preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

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