Support Services Specialist

Job Summary

Detail-oriented and dedicated, the full-time Support Services Specialist will manage patient records, ensure accurate insurance information, and support regulatory compliance in a fully remote setting.

Key Responsibilities

• Review patient records to identify and update missing insurance coverage information
• Complete Good Faith Estimates and assist with related regulatory requirements
• Monitor and update primary care provider information with managed care organizations

Required Qualifications

• High School diploma or GED required
• Experience with insurance billing, including Medicaid and Medicare payors, is required
• Experience in a healthcare setting, particularly in behavioral health or primary care, is required
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook