Support Specialist

Job Summary

A company is looking for a Support Specialist to assist in data collection for market and opinion research.

Key Responsibilities

• Assist with quality control for telephone and online surveys
• Oversee vendor performance and monitor telephone interviews
• Program and proofread online survey questionnaires using Qualtrics/Alchemer

Required Qualifications

• Associate's degree, Bachelor's degree, or 1 to 3 years related experience and/or training
• High level of attention to detail and deadline-driven
• Excellent computer skills, including experience with Microsoft Office and database management tools
• Interest in public policy, politics, campaigns, or non-profit advocacy
• R Programming Language or survey platform experience is a plus