Support Specialist

Job Summary

A company is looking for a Support Specialist.

Key Responsibilities

• Answer incoming phone calls and accurately gather and input information
• Review and analyze incoming data following detailed processing instructions
• Communicate effectively with clients and maintain consistent communication with team members

Required Qualifications

• 2 years of professional experience in a customer-facing, administrative, or operations support role
• Ability to juggle multiple high-priority tasks
• Availability to work specific hours: Wednesday and Friday 7-3pm PST, Sunday 10am-6pm PST
• Proficiency with standard office software such as Microsoft Office Suite
• Strong organizational skills and professionalism when handling sensitive information