Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Jul 07, 2025

Job Category: Customer Service

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Support Specialist (Remote).

Key Responsibilities

Respond to customer inquiries and issues through the Zendesk ticketing system
Troubleshoot platform issues and provide guidance to users
Collaborate with Customer Success, Product, and Engineering teams to enhance user experience

Required Qualifications

1-2 years of experience in a customer support or technical support role, preferably in a SaaS or B2B environment
Proficiency with Zendesk or similar support ticketing platforms
Ability to manage multiple requests with urgency and organization
Empathy, patience, and a customer-first mindset
Legally authorized to work in the US

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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