Support Specialist

Job Summary

A company is looking for a Support Specialist (Temporary) to assist users and troubleshoot technical issues.

Key Responsibilities:

• Answer user questions and provide education on technical topics through written communication
• Maintain knowledge of the application and identify issues while prioritizing user retention
• Meet performance expectations and engage with colleagues to foster a positive team environment

Required Qualifications:

• Technically proficient with a strong ability to learn quickly
• Adaptable to change and comfortable with repetitive tasks
• Self-motivated with a focus on user service and resourcefulness
• Maintains a positive attitude and is professional and accountable
• Team-oriented mindset with a willingness to seek feedback