Support Specialist

Job Summary

A company is looking for a Support Specialist.

Key Responsibilities

• Answer incoming phone calls and accurately gather and input information
• Review and analyze incoming data, following detailed processing instructions
• Communicate effectively with clients and maintain clear communication with team members

Required Qualifications

• 2 years of professional experience in a customer-facing, administrative, or operations support role
• Ability to juggle multiple high-priority tasks
• Availability to work specific shifts including PDT Thursday, Friday, Sunday, and Tuesday
• Proficiency with standard office software such as Microsoft Office Suite
• Strong organizational skills and professionalism when handling sensitive information