Support Specialist

Job Summary

A company is looking for a Support Specialist I to assist with processing claims for Social Security disability insurance and Veteran's Disability Appeal Service.

Key Responsibilities

• Process administrative tasks to build claimants' case files, including demographic and client-specific data
• Mail correspondence to claimants or the SSA while ensuring deadlines and quality standards are met
• Conduct follow-up activities with government agencies and maintain confidentiality of claimant information

Required Qualifications

• Experience in a customer service-related field
• Ability to work in a fast-paced, multi-tasking environment
• Proficiency in accurate data input into various computer systems
• High level of initiative and drive to succeed
• Ability to navigate multiple computer systems and screens simultaneously