Support Specialist

Job Summary

Supporting patient transitions of care, the part-time PRN Support Specialist will manage payer communications, assist with regulatory documentation, and facilitate collaboration among healthcare professionals in a remote setting.

Key responsibilities

• Manage payer communications, including authorizations and denials, while ensuring timely documentation in the EMR
• Assist with patient throughput activities, such as referrals and maintaining communication with post-acute providers and care management staff
• Document interactions with patients and care team members, ensuring compliance with regulatory requirements

Required qualifications

• High School diploma, GED, or higher
• One year of experience in a unit secretary, physician practice, health insurance, or related healthcare facility
• Familiarity with medical terminology preferred