Support Specialist

Job Summary

A company is looking for a Support Specialist.

Key Responsibilities:

• Respond to customer inquiries and resolve routine questions and problems
• Record and manage all client service requests using the internal tracking system
• Serve as a liaison between clients and various departments

Required Qualifications:

• Degree in Accounting/MIS or other business-related degree, or relevant experience
• Basic knowledge of Windows applications
• Intermediate level of troubleshooting and problem-solving skills
• Ability to work in a team environment and encourage teamwork
• Desire to increase technical knowledge