Support Specialist

Job is Expired

Location: Alabama, Arizona, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia

Compensation: To Be Discussed

Reviewed: Wed, Sep 13, 2023

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Support Specialist for their Individual Investor Services department.

Key Responsibilities:

Handle incoming and outgoing customer phone calls
Respond to email, voicemail, and chat inquiries from customers
Provide high-quality customer support and education on account opening, distribution, investment processes, IRAs, and IRS codes

Required Qualifications:

High school diploma, GED, or college degree
1-3 years of experience in customer service
Bilingual language skills preferred
Prior call center experience preferred
Computer knowledge and skills, comfortable learning new systems

COMPLETE JOB DESCRIPTION

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