Support Specialist II - French German

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Mon, Feb 12, 2024

Job Category: Translation

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Support Specialist II fluent in French and German.

Key Responsibilities:

Deliver high-quality, timely responses to support tickets via email, phone, or chat
Resolve complex issues and provide advanced troubleshooting skills
Collaborate with global support teammates, contribute to documentation, and assist Platinum customers

Required Qualifications:

2+ years of support/customer service experience
Proficiency in French, German, and English
Familiarity with video/live streaming technology and technical concepts
Ability to support a global customer base in a 24/7/365 environment
Experience in an omni-channel support organization and proactive mindset

COMPLETE JOB DESCRIPTION

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Job is Expired

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