Support Specialist - Tier 1

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Thu, May 01, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Support Specialist - Tier 1 (Remote).

Key Responsibilities

Respond to incoming customer requests via phone, email, and chat sessions
Troubleshoot and resolve customer issues using relevant software and resources
Maintain technical expertise and follow established department processes

Required Qualifications

High School Diploma or equivalent
Excellent computer skills and strong customer service orientation
Ability to make quick, sound judgments when answering questions
Excellent organizational and multi-tasking skills
Strong analytical and problem-solving abilities

COMPLETE JOB DESCRIPTION

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Job is Expired

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