Support Specialist with Series 7 License
Job Summary
To provide exceptional customer support, the full-time Support Specialist I with a Series 7 License will resolve inquiries via email, phone, and chat while collaborating with internal teams to enhance product offerings and improve customer experiences in a fully remote environment.
Key responsibilities
- Effectively resolve customer inquiries in a timely manner through various communication channels
- Become an expert in Brex's products to solve complex customer issues and provide personalized responses
- Analyze incoming requests to identify trends and provide feedback to internal teams for product improvement
Required qualifications
- Located within the greater Salt Lake City area
- Flexibility to work within the Support team's operating hours (5am - 8pm PT weekdays and weekends)
- Currently hold or have recently held a Series 7 and/or 63 securities license
- Passionate about customer support and its role in a customer-centric team
- Experience in a customer-facing role, ideally in a support function
Complete Job Description
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