Surety Collections Analyst

Job Summary

Supporting the timely and accurate billing and collection of premium receivables, the full-time remote Surety Collections Analyst will analyze outstanding accounts, reconcile payments, and collaborate with various teams to resolve discrepancies while maintaining high customer service standards.

Key responsibilities

• Assist in the analysis and follow-up of outstanding premium receivables for the Surety book of business
• Support the reconciliation of premium payments to ensure accurate cash application and reduce outstanding balances
• Collaborate with internal and external partners to resolve billing disputes and discrepancies

Required qualifications

• Bachelor's degree or equivalent relevant experience in a remittance, billing, or collections environment
• Minimum 1 year of general office work experience with a focus on operations, finance, or accounting functions
• Experience in researching, analyzing, and resolving account discrepancies and billing issues
• Understanding of remittance and cash application processes
• Proficiency in Microsoft Office, especially Excel