Survivor Liaison

Job Summary

A company is looking for a Survivor Liaison to support a Department of Defense initiative focused on enhancing services for survivors and beneficiaries.

Key Responsibilities

• Act as a liaison with Survivor Outreach Services and Casualty and Mortuary Affairs offices to capture and communicate survivor-related business requirements
• Conduct workshops and interviews to define system and process needs for improved survivor support
• Document current workflows and design future processes to enhance responsiveness and visibility in survivor assistance

Required Qualifications

• Must hold an active Secret clearance
• Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field
• Minimum 7 years of experience in business analysis, requirements management, or process improvement in federal or defense programs
• Proficiency in requirements documentation and workflow analysis using tools like Microsoft Visio, Jira, or Confluence
• Experience with Agile or iterative development methodologies