Sustainability Leader

Job Summary

A company is looking for a Business Unit CI Sustainability Leader within Claim Operations.

Key Responsibilities

• Coach Tier 1-2 leaders on core Continuous Improvement (CI) tools and facilitate CI onboarding for new hires
• Act as an assessor for Management System Assessments and support execution of 100-day plans
• Support business teams in delivering value creation through structured improvement initiatives and assist with balanced scorecard metrics tracking

Required Qualifications, Training, and Education

• Deep knowledge of CI tools and systems with experience in coaching
• Familiarity with OEI, Shingo, or equivalent frameworks
• Experience in Group Insurance and/or Claims Operations is a plus
• Lean Six Sigma certification (Green Belt/Black Belt) preferred
• Proficiency in Excel and PowerPoint