Switchboard Agent

Job Summary

A company is looking for a Switchboard Agent to join their global Medical Information Team.

Key Responsibilities:

• Answer multi-line phone calls and route them to the appropriate contacts
• Ensure timely routing of office communications via email
• Provide administrative support and assist with client audit support as needed

Required Qualifications, Training, and Education:

• Secondary School Diploma or equivalent required
• Minimum 2 years' experience in an administrative role
• Fluency in both German and English
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to work independently and manage time efficiently