System Administrator

Job Summary

System Administrator, responsible for managing and maintaining the Fiserv banking platform in a full-time role, collaborating with stakeholders to enhance business processes and ensure compliance.

Key Responsibilities

• Act as the primary subject matter expert for the Fiserv banking platform, managing configuration settings and documentation
• Collaborate with stakeholders to gather and document business requirements, and lead discovery sessions for process improvements
• Provide technical and operational support for Fiserv-related issues, managing ticket escalations and project updates

Required Qualifications, Training, and Education

• Bachelor's degree or equivalent experience required
• 3+ years' experience working with Fiserv required, with strong preference for Fiserv Premier experience
• 3+ years of experience in a banking or financial services environment required
• Demonstrated understanding of Fiserv configuration best practices and mortgage banking operations
• Project management experience is preferred