System Specialist
Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Mon, May 05, 2025
Job Summary
A company is looking for a System Specialist to join their remote team.
Key Responsibilities:
- Triage customer support calls to provide Tier 1 help desk support
- Resolve cyber-physical infrastructure outage incidents
- Communicate status to customers throughout the lifecycle of a support ticket
Required Qualifications:
- Experience in a Tier 1 / Tier 2 support environment
- Aptitude for learning new technologies and integrated systems
- Knowledge of technologies such as Windows, Linux, Cisco, Splunk, and AWS Systems Manager
- Associate's degree in Computer Science, Software Engineering, or related field
- Must be a US Citizen and able to obtain a DoD NIPR account and Common Access Card (CAC)
COMPLETE JOB DESCRIPTION
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Job is Expired