System Support Administrator

Job Summary

A company is looking for a System Support Administrator.

Key Responsibilities

• Maintain and optimize computer systems and servers, providing end-user support for Mac and Windows environments
• Manage user accounts and conduct security training, ensuring the protection of sensitive data and responding to security incidents
• Participate in research and development to enhance IT capabilities and streamline operations through automation

Required Qualifications

• Minimum of 3 years of experience supporting Linux, Mac, and Windows end-user systems
• Proficient in managing software licensing for end-user systems
• Familiarity with centralized management systems such as Endpoint Central, Addigy, Jump Cloud, and MS365
• Strong understanding of networking and security fundamentals
• Ability to work collaboratively with remote teams and adapt to changing responsibilities