Systems Administrator

Job Summary

Systems Administrator, responsible for supporting enterprise systems including Google Workspace, Slack, and Zendesk in a fully remote contract role.

Key Responsibilities

• Manage and monitor support channels, responding to user requests
• Troubleshoot system issues and escalate complex problems as necessary
• Maintain documentation and logs of work performed in Jira

Required Qualifications

• Over five years of experience as a Systems Administrator or similar role
• Proven experience with Slack, Google Workspace, and Zendesk
• Familiarity with Agile Scrum and project management methodologies
• Strong technical writing and documentation skills