Systems Administrator
Job Summary
Providing remote support for customer systems, the full-time salaried Systems Administrator will troubleshoot technical issues, maintain system performance, and collaborate with internal teams to enhance customer satisfaction.
Key responsibilities
- Maintain and troubleshoot customer infrastructure, including servers, hardware, and software
- Support and optimize complex production systems and database performance
- Document technical findings and participate in customer meetings to review service performance
Required qualifications
- Associate's or Bachelor's degree in engineering, information technology, computer science, or a related field preferred
- 2+ years of experience in technical support or systems administration
- Strong knowledge of Windows desktop and server operating systems
- Experience with SQL query tools and Microsoft SQL Server administration
- Familiarity with remote-support technologies and service-management applications
Complete Job Description
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