Systems Administrator with Security Clearance

Job Summary

A company is looking for a Systems Administrator to support users of an external-facing application within a small, agile team.

Key Responsibilities:

• Serve as the primary point of contact for incoming application support and helpdesk requests
• Troubleshoot and resolve technical issues related to permissions, database updates, application functionality, and system configuration
• Create and submit detailed, development-ready tickets for issues requiring code changes

Required Qualifications:

• Active Secret Clearance
• CompTIA Security+ Certification
• 2-4 years of experience in a helpdesk, IT support, or system administration role
• Demonstrated experience performing routine helpdesk tasks including database updates and permission management
• Experience working with ticketing systems and documenting technical resolutions