Systems Analyst

Job Summary

A company is looking for a Systems Analyst.

Key Responsibilities

• Respond to customer tickets promptly, diagnosing and resolving issues while escalating complex cases as needed
• Utilize virtualization tools to ensure optimal performance and stability of virtual environments
• Engage in continuous learning and maintain open communication with team members

Required Qualifications

• Hands-on experience in systems administration, server support, or a similar technical environment
• Background in Computer Science, Information Technology, or a related field (or equivalent practical experience)
• Familiarity with Active Directory services, virtualization tools, and related protocols
• Relevant certifications (e.g., CompTIA A+, Net+, Server+, Security+, Microsoft MCSA, MCSE, VMware VCP) are a plus
• Ability to manage multiple priorities in a fast-paced environment