Systems Engineer, Automation

Job Summary

A company is looking for a Systems Engineer, CX Automation.

Key Responsibilities

• Act as technical expert for building and maintaining automation projects serving customers
• Design and implement agentic workflows using tools like Workato, Retool, and LLMs
• Build and fine-tune AI infrastructure, managing data retrieval and ensuring scalability

Required Qualifications

• At least 3+ years of experience in Business Systems Integration, Sales Engineering, or Solutions Engineering
• Proven track record of building and deploying automations using platforms like Workato or n8n
• Curiosity about new technologies and eagerness to experiment and learn
• Understanding of systems architecture and data movement across complex systems