Systems Support Manager
Job Summary
Directing efforts to enhance technology and business operations, the full-time remote Systems Support and Business Improvement Manager will lead a team focused on strategic project delivery and business-technology alignment within the Individual Annuities division, with quarterly travel for onsite leadership meetings.
Key Responsibilities
- Manage a team of system and quality analysts, project managers, and product owners to drive improvement projects
- Facilitate a formal intake and prioritization framework for the execution of Individual Annuity improvement projects
- Collaborate with IA leaders to deliver complex product, project, and M&A initiatives while ensuring adherence to operational controls
Required Qualifications
- Bachelor's degree in business, Information Services, or a related field
- 3+ years of people leadership experience managing technical teams
- 5+ years of experience in product management, agile delivery, quality control, and systems support
- Proven ability to manage projects and technology initiatives in a fast-paced environment
- Experience in stakeholder engagement and communication of project updates across multiple teams
Complete Job Description
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