Tax Data Specialist

Job Summary

Maintaining tax profile data for customers, the full-time Tax Data Specialist will process updates with high accuracy, manage customer inquiries, and support proactive case management in a remote work environment.

Key responsibilities

• Act as a point of contact for tax profile inquiries, providing outstanding service to customers
• Manage cases for assigned customer teams, ensuring timely and professional responses
• Update and maintain customer tax profiles in internal systems, including unemployment tax rates and account statuses

Required qualifications

• Associate's degree
• Payroll tax experience
• Strong organizational skills and attention to detail
• Working knowledge of multistate tax jurisdiction
• Proficiency in Microsoft Office Suite, especially Excel