Tax Support Specialist

Job Summary

Owning a portfolio of tax agencies, the full-time remote Tax Support Specialist will manage end-to-end tax workflows, including notice resolution and compliance, while communicating directly with partners to provide clear updates on their tax accounts.

Key responsibilities

• Manage a defined set of federal, state, and local tax agencies, ensuring timely resolution of notices and ongoing compliance
• Serve as the primary point of contact with tax agencies, navigating processes and following through on issues until fully resolved
• Balance and reconcile tax accounts, identifying discrepancies and driving resolutions while managing a queue of tax issues

Required qualifications

• 3-5 years of experience in payroll tax, tax operations, compliance, or notice resolution
• Proven ability to communicate effectively with tax agencies and partners, both verbally and in writing
• Experience with federal, state, and local tax agencies, with the ability to research unfamiliar ones
• Strong organizational skills to manage multiple open issues across various agencies
• A curious mindset for solving complex tax-related challenges