Team Lead Cloud Support Engineer

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, May 14, 2024

Job Category: Information Technology

Employment Status: Permanent

Job Summary

A company is looking for a Team Lead, Cloud Support Engineer.

Key Responsibilities:

Manage daily workload and ensure team performance meets SLA goals
Coach team for greater CSAT and productivity
Respond to technical questions, troubleshoot issues, and provide process improvement suggestions

Required Qualifications:

Strong background in cloud technology and Linux systems
Prior experience in Customer Success and Solutions Architecture roles
Passionate about technology and customer support
Ability to balance demands of multiple constituencies and set appropriate expectations
Strong analytical skills and pattern recognition

COMPLETE JOB DESCRIPTION

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Job is Expired

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