Team Lead, Employer Services

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Feb 23, 2026

Job Category: Sales

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Team Lead, Employer Services.

Key Responsibilities

Lead and develop Account Management teams, ensuring service excellence and compliance with SLAs
Identify and implement process improvements while integrating AI and automation solutions
Manage cross-departmental projects and resolve escalations from clients and partners

Required Qualifications

3+ years of leadership or supervisory experience in high-volume environments
Proven success in meeting Service Level Agreements
Project management experience, including cross-functional initiatives
Proficiency in WHC, Salesforce, and Microsoft Excel
Experience leveraging AI and automation to enhance efficiency and performance

COMPLETE JOB DESCRIPTION

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Job is Expired

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