Team Lead for Account Resolution

Job Summary

A company is looking for an ARS Team Lead to guide and mentor Account Resolution Specialists while managing a portfolio of accounts.

Key Responsibilities

• Mentor Account Resolution Specialists and provide feedback to enhance productivity
• Serve as the first point of escalation for complex or unresolved accounts
• Review and ensure accurate claim submissions in accordance with guidelines

Required Qualifications

• High school diploma or equivalent required; Associate degree preferred
• CRCR certification or completion of certification required within 90 days of hire
• Minimum 3 years of experience in securing medical claim payments and managing follow-ups
• Prior mentoring experience
• Experience with EMR systems and proficiency in Microsoft Office Suite