Team Lead - Medication Access

Location: Remote

Compensation: Salary

Reviewed: Tue, Dec 30, 2025

This job expires in: 30 days

Job Category: Healthcare

Weekly Hours: Full Time

Employment Status: Permanent, Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Team Lead - Medication Access & Support Programs.

Key Responsibilities

Own real-time execution during assigned shifts across chat and phone queues
Provide day-to-day support and coaching for a team of Member Services Associates
Act as the first line escalation point for pharmacy and insurance issues

Required Qualifications

2-4 years of experience in healthcare support, pharmacy operations, or insurance navigation
Prior experience coaching or mentoring in a frontline environment
Strong understanding of pharmacy workflows and medication access processes
Comfort handling escalations and emotionally charged situations
Ability to balance hands-on work with people leadership

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

Wikipedia Wikipedia URL

BBB URL BBB URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...